Manage Complaints & Polls Easily for Societies & Apartments.

Smart Helpdesk for Instant Problem Solving

Our Smart Helpdesk effectively resolves issues encountered by residents in apartments and housing societies. Complaints can be lodged, their status checked, and progress follows the residents in real time. Automatic ticketing plus effortless exchange of information through automated ticketing lets communication flow unfettered, allowing management to deal with issues swiftly and easily, thus providing a wonderful living experience.

Core Benefits:

Real-Time Helpdesk & Polling System – Raising and tracking issues has never been easier.
Rapid Response for a Hassle-Free Living – Maintenance, Security, or any other issues are tackled in no time.
Communication & Fast Support – Notifications and updates keep you connected and informed all the time.
Automated Complaint Management – Organizing, assigning, and resolving tickets is done with no extra effort required.
Transparent Tracking & Reporting – Logs and reports give the detail needed to keep track of everything.

Polls & Surveys

Get authentic feedback from residents

Easily create surveys/polls for all residents or a sub-group (Owners/Residents/Committee Members).
Create questions with multiple response options (Text, multiple choice, rating, etc.).
Offer the option to fill the survey or poll anonymously.
Configure voting rights for polls - one per unit or one per user.

Key Features

Customizable Surveys

Develop and design surveys and polls that are in line with the needs of your community.

Anonymous Feedback

Open feedback from residents is guaranteed by allowing responses to be made anonymously.

Advanced Analytics

Using advanced tools to analyze survey results enables informed actions to be taken, fostering better decision making.

Society Helpdesk and Polls for better resolution